This website is operated by MERW Online Limited, trading as Safetrac New Zealand.
MERW Online Limited is a subsidiary of MinterEllisonRuddWatts, a leading New Zealand Law firm that is part of the MinterEllison Legal Group. This policy outlines the way in which we manage the personal information we hold about our clients, potential clients, contractors, and others. We, us, our, MinterEllisonRuddWatts, MinterEllison Legal Group and MinterEllison Organisations are defined at the end of this policy.
MERW Online is bound by the Privacy Act 2020 (Privacy Act).
In summary, ‘personal information’ is information about an identifiable individual.
Why does MERW Online collect personal information?
We collect personal information in order to conduct our business, to provide and market our Safetrac online compliance training programs and services to you (Services), and to manage your account with us.
Who does MERW Online collect personal information about?
We collect and hold personal information about (but not limited to):
- our clients, business associates, potential clients and their employees, contractors, owners and directors;
- individuals we deal with in the course of providing our Services and carrying on our business;
- our suppliers and their employees and contractors;
- prospective employees, employees and contractors; and
- other people who come into contact with MERW Online.
What kinds of personal information does MERW Online collect?
In general, and depending upon the nature of the person’s connection with MERW Online, the type of personal information we collect, and hold includes (but is not limited to):
- contact details (such as your name, email address, or phone number);
- personal details (such as your name, date of birth, job title, and workplace);
- device details (such as your IP address, information about your access and use of the Services, including through the use of internet cookies, your communications with our website or the Services, the type of browser you use, the type of operating system you use, and the domain name of your Internet service provider; and
- any other personal information requested by us and/or provided by you or a third party in connection with our lawful functions.
In some cases, if personal information we request is not provided, it might adversely impact our ability to supply the relevant product or service or to perform our obligation.
How does MERW Online collect personal information?
Except as otherwise permitted by law, we will collect personal information:
- from you directly when you provide your details to us;
- from you indirectly (through emails, forms, subscription applications, face-to-face meetings, interviews, registration and attendance at seminars, business cards, telephone conversations and through the use of the services and facilities available through our websites and social media channels);
- from third parties in some instances, for example:
- we may use third parties to analyse traffic at our websites and social media channels, which may involve the use of cookies;
- in some circumstances we might collect personal information about an individual from a third party, such as a report provided by a medical professional or an employment reference from another person;
- where a third party provides security-related services; and
- from publicly available websites.
Management of personal information
We take reasonable steps to protect the security of personal information. MERW Online personnel are required to respect the confidentiality of personal information and the privacy of individuals.
We take reasonable steps to protect personal information held by us from misuse and loss and from unauthorised access, modification, or disclosure, for example by use of physical security and restricted access to electronic records.
Where we no longer require your personal information, we will comply with our legal obligations in respect of that information.
How might MERW Online collect, hold, use and disclose your personal information?
In general, we collect, hold, use and disclose your personal information for the following purposes:
- to provide, trouble-shoot, and improve our Services, including but not limited to analysing functionality, fix errors, and improving useability.
- to contact and communicate with you about our Services and your account with us, and otherwise managing our relationship with you;
- for our internal record keeping and administrative processes;
- our third-party service providers who we have engaged to provide a service to us, or to assist us in providing our Services to you;
- our financial advisors, legal advisors and auditors;
- courts, tribunals, and regulatory authorities where required by law.
To whom might MERW Online disclose your personal information?
We may disclose your personal information to:
- other companies or individuals who assist us in providing services or who perform functions on our behalf (such as mailing houses, hosting and data storage providers, specialist consultants and barristers);
- other companies or individuals who perform checks that are necessary or desirable under law on our behalf;
- courts, tribunals and regulatory authorities;
- anyone else to whom you authorise us to disclose it; and
- where we are required to do so by law.
How can you access and correct your personal information?
We endeavour to ensure that the personal information we hold is accurate, complete and up to date. We encourage you to contact us in order to update any personal information we hold about you. using the contact details set out below.
Subject to the exceptions set out in the Privacy Act, you have the right to seek access to, and request correction of, personal information which we hold about you by contacting our Privacy Officer on 0800 990 023.
We will require you to verify your identity and to specify what information you require. A fee may be charged for providing access. If a fee is to be charged, we will advise you of the likely cost in advance.
How can you make a privacy complaint?
If you have any questions about privacy related issues or wish to complain about the handling of your personal information by us, please contact our Privacy Officer on 0800 862 774. We may ask you to lodge your complaint in writing. Any complaint will be investigated by the Privacy Officer and you will be notified of the decision in relation to your complaint as soon as practicable after it is made, usually within 20 working days.
If we are unable to satisfactorily resolve your concerns about our handling of your personal information, you can contact the Office of the Privacy Commissioner at: PO Box 10-094, The Terrace, Wellington 6143, phone 0800 803 909, http://privacy.org.nz/.
Address details of MERW Online
The address of MERW Online, as the person collecting and holding your personal information, is:
Level 22, Pwc Tower, 15 Customs Street West, Auckland Central, Auckland, 1010 , New Zealand.
Updates to this Policy
This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment. The most current version of this Policy is located at https://www.safetrac.co.nz/privacy-policy/ and can be obtained by contacting our Privacy Officer on 0800 990 023.
Definitions
In this Policy:
We, us and our means MERW Online in Auckland (PwC Tower, 15 Customs Street West, Auckland);
MinterEllison Legal Group means MERW Online, each MinterEllison Organisation and the partnership known as MinterEllison in Adelaide and Darwin;
MinterEllison Organisations means MinterEllison’s offices in Brisbane, Sydney, Canberra, Melbourne, Perth, Beijing and Shanghai; MinterEllison’s limited liability company in Ulaanbaatar; the partnerships licensed to use the MinterEllison name which include the offices in London and Hong Kong; and the MinterEllison Revenue Group (a partnership which provides taxation advice and related services together with management services).
Last updated: February 2022